Why Zurich Accelerate?
Zurich Accelerate provides access to experts from around the world to offer a package of medical care services for cancer, heart and neurological conditions. It gives your customers more choice than standard medical care in the UK, with fast access to consultations, diagnostics, and second medical opinions. It can also help your customers access the latest precision cancer medicine and clinical trials; as well as treatment abroad at some of the leading hospitals in the world.
What services does Accelerate offer?
Accelerate is comprised of six individual services. Your customers can use as many or as few as they like and can access these at any point. They don’t have to follow a linear path and they can choose to combine Accelerate with services offered by public healthcare or their current healthcare provider if they want to.
Accelerate is a complementary service to both public and private healthcare and is not intended to replace either. It gives your customers an alternative route and should be taken up in consultation with their GP. It’s all about giving them choice and offering them greater control over their healthcare decisions.
Customers using the services are also supported by case managers who provide reassurance and help them to navigate their personal healthcare journey. If they choose to receive treatment abroad, Accelerate will organise the travel, accommodation and daily allowance as well as providing your customer with the option to be supported by two travelling companions.

Virtual Consultant
When faced with symptoms suggestive of cancer, heart or neurological conditions, your customer can have a virtual appointment with a UK consultant.

Private Diagnostics Plus
Your customer can choose the most appropriate UK diagnostics centre to get the tests done quickly. This will be followed by a call with a consultant to discuss the results.

Second Medical Opinion
Your customer can get peace of mind with an independent, expert review of their diagnosis and treatment plan.

Precision Cancer Medicine
Support and customised treatment plans using the latest tumour profiling technology.

Cancer Clinical Trial Support
Support in navigating the complex clinical trial process to help your customer try new or different treatments, drugs and therapies with ongoing support during the trial.

Global Treatment Plus
Allows fast access to hospitals and consultants around the world to get your customer's treatment underway.

How will Accelerate be available?
Accelerate is available as an option on a Zurich Personal or Income Protection policy which can be selected when your customer takes out their policy or added later during the term.
Accelerate is provided through our trusted partner, Further Group, who specialise in products and services for complex areas of health, in particular cancer. Trustedoctor is the name of Further’s virtual care platform. Customers will use the platform to access the services provided by Accelerate. It‘s a secure system that allows customers to activate services and store medical information and results safely, so that all their information is in one place and accessible 24/7 either on mobile or desktop.
If your customer decides they no longer want Accelerate they can stop it at any time. Please note, if your customer decides to stop their Zurich Personal or Income Protection policy this will mean that Accelerate will automatically stop as well.
Accelerate
This cover can be added to personal protection and income protection plans.
Eligibility:
- The minimum age at entry is 18
- The maximum age at entry is 68
- The maximum age at expiry is 70
- The minimum term is 1 year
- UK resident
Keep in mind:
- Covers cancer, heart and neurological conditions.
- Children included to age 22.
- Accelerate is underwritten so if your customer has pre-existing health conditions this may impact their access to cover.
- For children, we won’t provide cover if they had symptoms, signs or diagnosis for any of the Accelerate conditions covered before Accelerate started or if either parent had received counselling or medical advice of an increased risk the child may suffer the condition.
Accelerate benefits:

Fast access and support for your customer and their family for investigations, diagnosis and treatment for cancer, heart and neurological conditions.

Access to international facilities and consultants not available in the UK.

Access to Precision Cancer Medicine and worldwide Cancer trials.

Covers the cost of travel and accommodation, as well as a daily allowance for your customer and their travel companions when abroad.

Travel with up to two family members or companions, (three if the claim is for a child).

Case managers are there to support your customer to navigate their medical journey.
Introducing Accelerate
See our videos for more information about Accelerate.

Protection help point and proposition support
For queries relating to new business applications, including web support queries or if you’d like to find out more about any part of our Protection Proposition, click the contact form and one of our Protection team will get back to you.
Useful links

Claims
Visit our claims page for information on how to claim and up to date claims statistics.

Zurich Support Services
An independent team of counsellors, advisers and legal experts are there for your client and their family.

Advice matters
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