Rehabilitation support
How can rehabilitation support your customer?
At Zurich, we understand the importance of early intervention and effective medical management in facilitating your customer's recovery. That’s why we provide comprehensive rehabilitation support through our network of external suppliers, alongside our dedicated in-house rehabilitation specialists. This ensures that your customers receive the full benefit of our medical expertise throughout their income protection claims.
With our waiver of premium feature, we can promptly suspend your customer's premiums once our rehabilitation team has made contact and they follow the recommended steps.
HelloSelf.
Helloself has a dedicated team of over 300 psychologists and CBT therapists available to support claimants in their recovery journey. With early notification, they can effectively address most mental health issues within 8 to 12 one-hour sessions. Their expertise encompasses a wide range of concerns, including anxiety, trauma, PTSD, chronic pain, and various long-term illnesses.
Krysalis neuro occupational therapy
Krysalis offers specialist occupational therapy and vocational rehabilitation services for individuals of all ages dealing with brain injuries, neurological, and neurodiverse conditions. Their approach combines extensive knowledge of neurological conditions with innovative techniques, guiding claimants through the complexities of their challenges to facilitate recovery.
Zurich
At Zurich, we have access to a highly skilled team of medically qualified and registered experts. This includes nurses from diverse backgrounds, such as mental health, general nursing with experience in cancer, orthopaedics, cardiovascular, gynaecological, and endocrinological practice, among others. We also have physiotherapists who, while not providing hands-on treatment, are well-equipped to support and advise on various musculoskeletal and medical conditions. All our team members have substantial vocational experience and collaborate with employers to support reasonable adjustments and facilitate a return to work when appropriate. They are experienced in assisting with a wide range of conditions that may prevent your customers from working.
Zurich Podcast series
Claims
If your customer needs to make an income protection claim they’ll have a lot going on, so we’ve made it as easy as we can.
They’ll have their own dedicated claims specialist who’ll be with them every step of the way.
The dedicated claims specialist will contact your customer to see whether our rehabilitation team can help with their recovery. If it sounds like we can help, a member of our rehabilitation team will get in touch.
Visit the Claims page for more details and how to contact us.
