Make changes to your customers policy

For anything you can’t do online via the portal, simply use our handy online forms. It’s quick, easy, always available and there’s no need to call.

Here’s how:

1. Select the form you need, based on the type of change required
2. Fill in your customer’s details and let us know what changes are required
3. Once we’ve received your request, we’ll action the changes requested and write to let your customer know