Policy information request (valid for UK policies beginning with PR)
If you’re reviewing your customers cover or just need information about the type of policy or benefits they hold, you can view everything you need quickly, easily and securely via your portal.
If you can’t access your portal, you may be able to request information as the servicing agent via one of our other channels.
Online form
You can request a standard policy information pack using our online form.
Simply tell us what information you need, then sit back and relax. We’ll email you the details as soon as possible.
Call Zurich Life Insurance
If you’d prefer to speak to us just give our friendly UK based team of customer experts a call. We’re open Monday to Friday from 9.00am to 5.30pm (excluding bank holidays).
We may record or monitor calls for training and quality purposes.
Post or email
You can also email or write to us using the details below:
- Zurich Assurance Ltd
Protection Operations
PO Box 4157
Swindon
SN4 4QB
Alternatively, you can email us at: