Your learning journey, powered by Zurich
Designed for everyone in life protection – advisers, paraplanners, administrators and business owners – whether you’re new to Zurich or already recommending us.
Learn your way, in your time, with:
- Flexible, on‑demand learning: bite-sized videos, interactive webinars and practical reading, ready when you are
- Expert-led insights: real-world tips and perspectives from industry leaders
- Instant support: ask questions in live sessions or find quick answers in our on‑demand library
- CPD made easy: earn minutes towards your 35-hour target and keep them all in one simple CPD record
All you need to do is log in below or register to use the hub, for free.
Ready to get started?
Log in to the Hub and discover even more. Access valuable content, stay informed, and start exploring today.
Upcoming webinars
The Human Side of Protection: Having Conversations with Care and Confidence
Tuesday 13th October at 11am
Some of the most important conversations advisers have can also be the most difficult.
We are joined by Aimee from The Be Human Partnership and Clare from Empathy for a practical session exploring how to approach sensitive topics with confidence, care and empathy. From discussing challenging life events to supporting clients experiencing loss and bereavement, we'll share simple techniques to help you navigate these conversations more effectively.
You'll leave with practical tips, greater confidence, and a deeper understanding of how protection and support services can help clients and their families when they need it most.
Here are some of our recently added webinars
Inheritance tax planning with protection
Discover why inheritance tax planning now affects more clients, and how protection can create clarity and certainty on death.
We’ll cover how recent legislative changes, frozen allowances and rising estate values are reshaping planning conversations. You’ll see how life insurance, especially with trusts, can help meet liquidity needs and support estate planning in different client situations.
Through concise case studies, we’ll show how wealth protection solutions align with client goals and estate complexity, helping you spot planning opportunities and apply protection strategies in real adviser–client discussions.
An introduction to protection for individuals
Explore Zurich’s critical illness options in a focused CPD session designed for advisers.
We’ll cover how the critical illness market has evolved under Consumer Duty, what differentiates Zurich’s cover, and why these features matter in real customer outcomes.
You’ll gain practical insight into identifying critical illness needs and see how Zurich’s solutions are built to support clients through major life events – helping you recommend protection with greater confidence and clarity.
Crafting critical illness
We dive into the features and benefits of Zurich’s critical illness options. This CPD session will explore how the market has evolved in response to Consumer Duty, highlighting what sets our cover apart and why it matters for customers.
We’ll discuss the need for critical illness protection and how Zurich’s solutions are designed to support customers through life’s challenges.
Unravelling underwriting
Discover how Zurich’s underwriting philosophy supports sustainable, long-term protection business.
In this webinar, we’ll outline our approach to fair, consistent decisions, the key factors driving risk assessment, and recent changes that improve speed, transparency and adviser experience.
You’ll get practical tips to reduce non-disclosure and insight into lifestyle and health trends shaping today’s outcomes – helping you deepen your underwriting knowledge and set clearer expectations with clients.
The inspiration behind Zurich Accelerate
Join us for a candid conversation with Sam Wells on the story behind Zurich Accelerate. Born from his family’s experience of his daughter’s serious health diagnosis, Zurich Accelerate was shaped by a simple question: how can we better support customers through complex health journeys?
In this first episode, we explore the real impact of serious illness on families and how these insights informed our approach.
Please note: this session contains sensitive, emotional content and may be upsetting for some viewers.
Getting into Business Protection
Understand the real-world challenges businesses face and how Zurich’s business protection solutions can help secure their future.
This CPD webcast walks you through effective fact-finding and the key steps to tailored recommendations – from ownership structures and calculations to trusts and tax treatment. We’ll also compare different succession planning options and when each is most appropriate.
Join us to strengthen your business protection conversations and help clients build confidence, continuity and peace of mind for their owners and teams.
Frequently asked questions about the Learning Hub
Whether you’re already using the Zurich Learning Hub, Zurich’s Life Protection Platform, or are new to Zurich’s online platforms, we’ve answered some of the most common questions people ask us, including how to register.