Zurich Learning Hub - your learning, your way.
Your learning journey, powered by Zurich
Designed for everyone in life protection – advisers, paraplanners, administrators and business owners – whether you’re new to Zurich or already recommending us.
Learn your way, in your time, with:
- Flexible, on‑demand learning: bite-sized videos, interactive webinars and practical reading, ready when you are
- Expert-led insights: real-world tips and perspectives from industry leaders
- Instant support: ask questions in live sessions or find quick answers in our on‑demand library
- CPD made easy: earn minutes towards your 35-hour target and keep them all in one simple CPD record
All you need to do is log in below or register to use the hub, for free.
Ready to get started?
Log in to the Hub and discover even more. Access valuable content, stay informed, and start exploring today.
Upcoming webinars
Your Guide to Zurich's Value Added Services
Thursday 1st October at 11am
It's been a busy year for Zurich's value added services. With new support solutions, increased adviser interest and growing client demand for services that go beyond financial protection, now is the perfect opportunity to take stock of what's available.
Join us as we explore Zurich's evolving menu of value added services, answering your most frequently asked questions and taking a deep dive into the support that can make a real difference to clients and their families.
From Empathy Loss Support and Anticipatory Loss Support to Zurich LifeVault and Accelerate, we'll recap our offering, how it works and why these services are becoming an increasingly important part of the protection conversation.
Here are some of our recently added webinars
Inheritance tax planning with protection
Discover why inheritance tax planning now affects more clients, and how protection can create clarity and certainty on death.
We’ll cover how recent legislative changes, frozen allowances and rising estate values are reshaping planning conversations. You’ll see how life insurance, especially with trusts, can help meet liquidity needs and support estate planning in different client situations.
Through concise case studies, we’ll show how wealth protection solutions align with client goals and estate complexity, helping you spot planning opportunities and apply protection strategies in real adviser–client discussions.
An introduction to protection for individuals
Explore Zurich’s critical illness options in a focused CPD session designed for advisers.
We’ll cover how the critical illness market has evolved under Consumer Duty, what differentiates Zurich’s cover, and why these features matter in real customer outcomes.
You’ll gain practical insight into identifying critical illness needs and see how Zurich’s solutions are built to support clients through major life events – helping you recommend protection with greater confidence and clarity.
Crafting critical illness
We dive into the features and benefits of Zurich’s critical illness options. This CPD session will explore how the market has evolved in response to Consumer Duty, highlighting what sets our cover apart and why it matters for customers.
We’ll discuss the need for critical illness protection and how Zurich’s solutions are designed to support customers through life’s challenges.
Unravelling underwriting
Discover how Zurich’s underwriting philosophy supports sustainable, long-term protection business.
In this webinar, we’ll outline our approach to fair, consistent decisions, the key factors driving risk assessment, and recent changes that improve speed, transparency and adviser experience.
You’ll get practical tips to reduce non-disclosure and insight into lifestyle and health trends shaping today’s outcomes – helping you deepen your underwriting knowledge and set clearer expectations with clients.
The inspiration behind Zurich Accelerate
Join us for a candid conversation with Sam Wells on the story behind Zurich Accelerate. Born from his family’s experience of his daughter’s serious health diagnosis, Zurich Accelerate was shaped by a simple question: how can we better support customers through complex health journeys?
In this first episode, we explore the real impact of serious illness on families and how these insights informed our approach.
Please note: this session contains sensitive, emotional content and may be upsetting for some viewers.
Getting into Business Protection
Understand the real-world challenges businesses face and how Zurich’s business protection solutions can help secure their future.
This CPD webcast walks you through effective fact-finding and the key steps to tailored recommendations – from ownership structures and calculations to trusts and tax treatment. We’ll also compare different succession planning options and when each is most appropriate.
Join us to strengthen your business protection conversations and help clients build confidence, continuity and peace of mind for their owners and teams.
Frequently asked questions about the Learning Hub
Whether you’re already using the Zurich Learning Hub, Zurich’s Life Protection Platform, or are new to Zurich’s online platforms, we’ve answered some of the most common questions people ask us, including how to register.
