Change of customer address (valid for UK policies beginning with PR) 

As the servicing agent, you can inform Zurich of changes to your customer’s address, and we’ve got a range of ways you can let us know.

Online

It’s quick and easy to let us know about a customer’s change of address using our simple form. We will use electronic checks to verify the changes you’ve requested and, if unsuccessful, we will contact you for further information.

Call Zurich Life Insurance

If you’d prefer to speak to us just give our friendly UK based team of customer experts a call. We’re open Monday to Friday from 9.00am to 5.30pm (excluding bank holidays).

We may record or monitor calls for training and quality purposes.

Post or email

You can also inform us of a customer’s change of address by writing to us at:

  • Zurich Assurance Ltd
    Protection Operations
    PO Box 4157
    Swindon
    SN4 4QB

Alternatively, you can email us at: