Christmas gift boxes and golden decorations

That’s a wrap on 2025 – a festive thank you from Zurich

Protection Adviser protection support

As we wrap up an incredible year, I want to personally thank you for your continued support and commitment throughout 2025. Your partnership has been invaluable, and we’re proud to work alongside you.

This year has been full of exciting developments at Zurich, from launching our new and improved Income Protection Cover earlier in the year, to our latest launch – the Zurich Learning Hub.

Here’s a snapshot of all the things we’ve done to help make our protection products and services easier for you and your customers:

  1. Refreshed our Income Protection Cover – making it comprehensive yet simple and designed to provide greater certainty and clarity for your customers at the point of claim.
  2. Launched our new risk reality calculator - it gives a clear, easy-to-understand overview of your customers’ risk of being unable to work due to illness or injury, facing a serious illness, and death.
  3. Launched the Zurich Learning Hub - This new platform gives you the flexibility to watch webinars live or catch up on-demand, while earning CPD minutes at a time that suits you.
  4. Introduced the experts behind our live chat – you can see how our underwriters are ready to support you, every step of the way.
  5. Gave 5 (plus many more) reasons to build a menu plan with Zurich – no two customers are the same, so why should their cover be?
  6. Launched new online forms for you – for those policy changes you need to make but can’t be done in our Life Protection Platform
  7. Uncovered the latest underwriting trends – from blood pressure to weight loss medications, our underwriters have shared their thoughts on these trends and how they can affect your customer’s applications.
  8. Gave you reasons why you should ADOPT delegated underwriting – 65% of our customers said they’d prefer to be sent a link to complete their health and lifestyle questionnaire, online in their own time. Delegated underwriting lets you make this possible.
  9. Launched our protection pathways - helping you to create tailored solutions designed for customers at different stages of life – from single renters to families with children and beyond.
  10. Industry award winners – we won multiple awards this year recognising our products, services and support.

From all of us at Zurich, we wish you a joyful festive season and a successful year ahead. Here’s to achieving even more together in 2026.

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