History and awards
Protection awards
British Insurance Awards 2025
Life Insurance Company of the Year
The Customer Care Award
SimplyBiz Awards 2025
Simplifying Complexity in recognition of Zurich Accelerate
Cover Magazine Women in Protection Awards 2025
Louise Colley - Mentor of the Year
Outstanding contribution to diversity, equality and inclusion
Protection Review Awards 2024
Innovation Award
Best New Product/Enhancement
Best Protection Marketing
Unsung Hero – Andy Woollon
Cover Excellence Awards 2024
Outstanding promotion of Protection
Outstanding Business Protection
Outstanding Individual Critical Illness
Protection Guru Awards 2024
Protection Guru’s Doctor Award in recognition of Zurich Accelerate
Health and Protection Awards 2024
Best Individual Protection Provider
MoneyAge Awards 2024
Insurance Provider of the Year Diversity Award
British Mortgage Awards 2024
Louise Colley - Business Leader: Protection
Women in Protection and Health Awards 2024
Outstanding Culture of Inclusivity
Outstanding Support Initiative
Institute of Customer Service Awards 2024
Customer Service Changemaker - Pete Sanderson
Protection Review Awards 2023
Underwriting and Claims
Doing it better
Organisation of the Year
Health and Protection Awards 2023
Best Individual Protection Provider
Provider of the Year
Best Diversity and Inclusion Strategy
Customer Care Awards 2023
Outstanding Intermediary Support Team 2023
Cover Magazine Women in Protection and Health Awards
Louise Colley - inspirational leader of the year - (provider) 2023
Health and Protection Awards
Best Individual Protection Provider 2022
Customer Care Awards 2022
Outstanding Protection & Health Leader - Peter Hamilton 2022
Mortgage Solutions British Mortgage Awards 2022
Louise Colley, Business Leader, Protection
Women in Protection and Health Awards 2022
Nicky Bray, Unsung Hero
Finder Awards 2022
Life Insurance Customer Satisfaction Winner
The UK Health and Protection Awards 2021
Best Individual Protection Provider
The UK Customer Satisfaction Awards 2021
Customer Service Strategic Leadership
Digital Technology Leaders Awards 2021
Best Place to Work in Digital
Health and Insurance Protection Awards 2020
Support for homeworking and the new world of work
Cover Customer Care Awards 2020
Best Online Service Team