Help us feed young minds: Your feedback will truly make a difference
Your feedback is critical to shaping how we do things in Life Protection and we are delighted to share that for every tNPS survey response you provide, we’ll donate the cost of a breakfast for a child or young person to our UK charity partner, Magic Breakfast.
We’ve already donated 50,000 breakfasts to date across Zurich.
By donating a Magic Breakfast you will help ensure a hungry child is fuelled for learning, helping them concentrate and preventing morning hunger as a barrier to learning. Last year we sent out 42,000 surveys, and this year we aim to get even more responses to ensure we donate as many breakfasts as possible.
Every survey you complete not only helps us improve our products and service but also makes it even easier for you to do business with us.
It’s these insights that have helped inform the changes we’ve made. From improving our critical illness product, to introducing new support mechanisms like our much-celebrated pre-app live chat service and delivering award winning propositions like Accelerate.
With these enhancements, it's no surprise that our Zurich UK Life business celebrated record levels of market recognition last year, receiving awards from industry-leading experts and organizations such as Cover Magazine, Protection Guru, and the Institute of Customer Service, to name a few.
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