Meet the Private Clients team

Julianne is one of the protection consultants within the Private Clients team, she has been working with financial services since 2001 and has been with the protection distribution team since October 2016. Before Zurich, she worked at Legal & General, Unum, and Vitality, gaining wide-ranging experience. Julianne is known for her proactive approach and building strong relationships with advisers, helping them deliver great results for clients.

Neil has worked in financial services since 1980, both in the UK and abroad. He joined Zurich in 2015 as a protection consultant, advising financial planners and high-net-worth clients. Before this, Neil spent 13 years at Clerical Medical in senior roles, including head of international sales, and ran a consultancy with the TIS Group in Western Europe for nine years.

He’s also been a self-employed photographer and enjoys wildlife photography in his spare time.

Dave leads our Private Clients underwriting team at Zurich. He’s been in financial services since 1996, with most of his career dedicated to underwriting. Dave came back to Zurich in January 2026 to shape and head up our Ultra High Net Worth (UHNW) underwriting proposition. Before that, he spent six years at Guardian Financial Services Life, leading their Underwriting Strategy and Development teams. Earlier on, Dave worked with Zurich for 26 years in various underwriting roles, mostly with the Large Case Underwriting team. Dave’s technical expertise, vast industry knowledge, and commitment to excellence drive his leadership of Private Clients underwriting.

Amy is a Private Clients underwriter. Amy has worked across a wide range of products in both the UK and Australian markets since 2000. Since joining Zurich in 2019, she has focused primarily on High Net Worth underwriting, bringing deep technical expertise and a strong client‑centred approach. Before joining Zurich, Amy spent five years at Legal & General as a strategic risk control Underwriter, where she was responsible for the training, development, and auditing of annuity underwriters. This blend of technical proficiency and leadership experience continues to underpin her work within the Private Clients team.

Caroline has been with Zurich since 2009 and brings underwriting experience, primarily within the High Net Worth (HNW) market. Prior to re-joining Zurich, she spent several years at AXA as a Development Underwriter. Since her return, Caroline has expanded her technical skill set by training as a local money laundering officer, adding a valuable layer of risk‑management expertise to her underwriting responsibilities. Caroline is proud to serve as a Private Clients underwriter - a role she finds both professionally fulfilling and the most rewarding of her career to date.

Dan has worked in protection insurance since 2007, with 16 years in underwriting. He began his career at LV=, progressing to Senior Underwriter and gaining diverse technical and customer‑focused experience. Dan joined Zurich in 2022, initially supporting the Selected Adviser proposition, where he quickly established strong relationships and managed a varied and complex caseload.

He later moved into the Large Case Underwriting team, working closely with a leading specialist protection adviser to support high‑profile and high‑net‑worth clients - a natural progression to his current role within the Private Clients team.

Mike joined Zurich in 1997, beginning his career within the new business team. In 2003, he moved into underwriting and subsequently into the Large Case Underwriting team, where he specialised in complex case assessment and further developed his technical expertise.

Over the years, Mike has built strong, trusted relationships with several high-net-worth intermediaries and gained a clear understanding of the needs of this market. He now looks forward to bringing this experience into the Private Clients team.

Lisa has been part of the financial services industry since 2005. About three and a half years ago, she rejoined Zurich in protection sales after taking a break to manage a team at a local college while her daughter was growing up. She enjoys working with Independent Financial Adviser (IFAs), building supportive, professional, and positive relationships.

Outside of work, Lisa loves spending time with family and friends, travelling to new places, and going on holiday. She’s also a proud foodie, always ready to try something new.

Sam has worked at Zurich since 2016, all of which have been dedicated to the protection business. During this time, he’s gained broad experience across multiple areas of the organisation, giving him a strong understanding of Zurich’s processes, customers, and operations. Since 2020, Sam has been a protection sales support consultant, supporting advisers and driving high-quality service through his strong product knowledge and customer-focused approach.

Sam has become a first-time father to his amazing daughter, which has been an incredible and rewarding new chapter in his life.

From 2007 to 2020, Cherry worked in the catering industry, where she developed strong customer service skills and adaptability in a fast-paced environment. In December 2020, she began her journey at Zurich, joining the contact centre team. After six months, she transitioned to the administration department, where she currently serves as a senior customer service administrator.

Cherry’s experience in both catering and insurance has shaped her into a dedicated professional, committed to delivering excellent service and support to Zurich’s customers.

Dani is a senior customer service administrator at Zurich. She joined the underwriting administration team in 2018, Prior to joining Zurich, she acquired extensive experience working with various brokers at Lloyd’s of London, where she specialised in preparing and delivering high-quality documentation for both private and commercial clients. Additionally, Dani holds the Level 3 qualification from the Charted Institute (CII).

Since 2022, Kirstie has gained valuable experience in the insurance industry, bringing a strong focus on customer service, problem-solving, and professionalism. Her background in customer service and emergency services has equipped her to work effectively under pressure, communicate clearly, and support clients with care and efficiency. Kirstie is committed to delivering high-quality service and building positive, lasting relationships.

Before joining Zurich, Leanne gained over 20 years of experience in administration and retail. She developed strong organisational skills, allowing her to work efficiently and deliver excellent results. Most of her career has been in customer-facing roles, giving her the skills to deliver professional and tailored service. She works closely with teams, adapts to change, and takes ownership of her work. Leanne’s passion lies in adding value to customers and the business.