Contact us

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Please note, we may record or monitor calls to improve our service.

General Servicing & Enquiries

For example: existing policy servicing, new business processing, claims and maturities, underwriting.

08085 546 546

Illustrations Team

eSupport Team


Pre-application Underwriting enquiries. Direct access to Underwriters to discuss cases for guidance prior to application.

08085 546 546

Large Case Underwriting Enquiries

Dedicated large case support for cases in excess of £350k sum assured.

01793 505 754

Agency Enquiries

Agency and remuneration Team

0800 151 3333

Sterling Investments Servicing

Servicing information requests or changes to issued investment plans.

0370 909 6010

Sterling Pipeline

Information on applications not yet issued.

0370 909 6010

Zurich Pensions Pipeline

Information on applications not yet issued.

01242 664 111

Technical team

Pre-sale enquiry technical questions across a range of subjects including pensions, individual protection, business assurance, investments, taxation and trusts.

0370 609 2178 or 08085 546 546