Contact us

mouse with pad

Please note, we may record or monitor calls to improve our service.

Protection Help Point

0370 850 4419

  • Option 1: Pre application enquiry, website support query or have a new policy that starts with a number.
  • Option 2: Pre application enquiry, website support query or have a new policy that starts with a letter.

Technical team

Pre-sale enquiry technical questions across a range of subjects including pensions, individual protection, business assurance, investments, taxation and trusts.


0370 609 2178 or 08085 546 546

technicalsupport@uk.zurich.com

Agency Enquiries

Agency and remuneration Team


0800 151 3333

agencysupport@uk.zurich.com

commissionsupport@uk.zurich.com

Pre-application underwriting

Large Case Underwriting Enquiries

Dedicated large case support for cases in excess of £1m sum assured, or premiums in excess of £250 per month.


01793 505 754

largecaseunderwriting@uk.zurich.com

Sterling Investments Servicing

Servicing information requests or changes to issued investment plans.


0370 909 6010

info@sterling-assurance.co.uk

Sterling Pipeline

Information on applications not yet issued.


0370 909 6010

sterling.pipeline@uk.zurich.com

Zurich Retail Platform Pipeline

Information on applications not yet issued.


01242 664 111

zurichportfolioteam@uk.zurich.com