Contact us
Please note, we may record or monitor calls to improve our service.
Protection Help Point
Including Web support queries
applicationsupport@uk.zurich.com
underwriting.team@uk.zurich.com
Write to us at:
Protection Operations
PO Box 4157
Swindon
SN4 4QB
Technical team
Tax and product related pre-sale enquiries across pensions, personal and business protection, investments and trusts.
Agency Enquiries
Agency and remuneration Team
Pre-application underwriting
uw.preapp.enquiry@uk.zurich.com
For a pre-application indication of terms, please have your Zurich agent code ready and press option 4
Large Case Underwriting Enquiries
Dedicated large case support for cases in excess of £1m sum assured, or premiums in excess of £250 per month.
eSupport Team
If your call relates to registering for our LPP site or you are experiencing technical issues with the portal please press option 2.
Zurich Retail Platform Pipeline
Information on applications not yet issued.
(policies beginning with ZR only)
Zurich Intermediary Contact Centre
For Wealth Platform queries only.
Sterling Investments Servicing
Servicing information requests or changes to issued investment plans.
Not sure who to contact?
For all other enquiries, including existing policy enquiries: