Why Zurich Income Protection?

Zurich Income Protection pays a monthly benefit if your customer can't work due to illness or injury and they experience a loss of income. We offer a comprehensive yet simple product designed to give your customers more certainty and clarity at the point of claim.

We offer more than just financial support. We work with external rehabilitation partners and our in-house team of rehabilitation specialists to help them recover and return to work.

Your customers can choose a policy that pays until the end of the policy term or for up to two years for each claim. They can also upgrade to Income Protection Enhanced or add other optional benefits.

Income Protection - key product features

Helps provide financial support if your customer cannot work due to illness or injury and they experience a loss of income.

Eligibility

  • Minimum age at entry - age 18 attained
  • Maximum age at entry - age 59 attained
  • Maximum age at end of term - age 69 attained
  • Minimum term - 5 years
  • Maximum term - 52 years
  • Minimum premium - £5 a month or £50 a year
  • Maximum monthly benefit – 65% of the first £60,000 of your customer’s gross income plus 45% of any gross income over £60,000. Total maximum monthly benefit is £20,000 per month
  • Must be employed or self-employed when the policy starts and working at least 16 hours a week
  • Must be registered with a UK doctor for at least 2 years prior to application
  • Must be a UK resident

Included as standard

  • Maximum benefit guarantee
  • Minimum benefit guarantee
    • Standard guarantee of £1,500
    • Enhanced guarantee of £3,000 for doctors, surgeons and dentists
  • Return to work package
  • Medical professions sick pay guarantee
  • Sabbatical cover
  • Waiver of premium
    • Early claim notification
    • Standard waiver
  • Maternity, paternity and adoption benefit
  • Own occupation guarantee
  • House person benefit
  • Career break (temporary benefit reduction)
  • Milestone benefit

Additional benefits

(added at extra cost)

  • Income Protection Enhanced (which includes)
    • Trauma benefit
    • Hospital stay benefit
    • Funeral benefit
  • Multi-Fracture Cover
  • Zurich Accelerate

Choose the cover that's right for your customer

  • Choice of a full term or a 24 month limited term benefit period
  • Choice of single or dual deferred periods
  • Option to select deferred periods of 4, 8, 13, 26, 52 and 104 weeks
  • Choice of Level or an Increasing Cover option
  • Increasing Cover options of a fixed 3% or 5% or linked to RPI
  • Choice of monthly or annual premiums
  • Guaranteed premiums (unless cover changes or increases)

Rehabilitation

If your customer falls ill and needs to claim, they’ll want to get back to work quickly to start earning their full income again. We can help them recover with support from our external rehabilitation suppliers and our in-house rehabilitation team.

Income Protection - detailed product features

Maximum benefit guarantee

If your customer makes a claim, and the maximum amount we can pay based on their gross earnings is 90% or more of their monthly benefit, we’ll pay the monthly benefit minus any continuing income.

Minimum benefit guarantee

If your customer doesn’t qualify for the maximum benefit guarantee we’ll still guarantee to pay £1,500 a month, or the insured monthly benefit if lower, minus any continuing income. The £1,500 limit is increased to £3,000 for doctors, surgeons and dentists.

Return to work package

Phased return
If your customer returns to work on a lower income - for example, due to only being able to work reduced hours, we’ll continue to pay them a percentage of the benefit we were paying them immediately before they returned to work.

Different occupation
If your customer starts a new lower paid job, we’ll also top up their earnings.

Linked claims
After a claim has ended, if your customer goes off work again for the same or a connected reason within a 12 month period, a new deferred period won’t apply (restrictions apply if your customer has a limited term benefit period policy).

Medical professions sick pay guarantee

If a 52-week deferred period is chosen, we’ll match the sick pay arrangements of doctors, surgeons, dentists, nurses and midwives employed by the NHS or where their employer has adopted the NHS sick pay structure.

Sabbatical cover

Your customers can take sabbatical leave for up to 12 months at a time without it affecting their cover. As long as they continue to pay their premiums, if they become ill or injured during their sabbatical, we’ll assess their claim against their pre-sabbatical job and income.

Waiver of premium

Early claim notification
As soon as your customer lets us know they’re ill or injured, we can suspend their premiums immediately if they agree to, and follow the steps recommended by their claims assessor.

Standard wavier of premium
If they don’t agree to the steps we recommend, we’ll suspend their premium 13 weeks from the date they became ill or injured, or at the end of their deferred period, whichever comes first.

Maternity, paternity and adoption benefit

If your customer takes time off to be with their new baby, and they become ill or injured during the next 12 months, we’ll cover them as though they’re still working.

Own occupation guarantee

If your customer becomes unable to work due to illness or injury between jobs, and they left their last job less than three months ago, we’ll assess their claim based on their previous job and income.

House person benefit

If your customer becomes ill or injured and they haven’t done any paid work in the last three months, we can still consider claims under house person benefit. We'll pay the lower of £1,500 or the monthly benefit if they can't do at least three out of six specified activities of daily living.

Career break

Allows your customers to reduce their monthly benefit temporarily to as low as £250 per month for up to 12 months.

Milestone benefit

Enables your customer to increase their monthly benefit when significant events occur without having to answer any health questions.

Additional benefits that can be added to the policy at an extra cost.

Income Protection Enhanced

Trauma benefit

If your customer experiences one of the following life changing conditions, we’ll pay £25,000.

  • Blindness
  • Brain injury
  • Deafness
  • Loss of hand or foot
  • Loss of speech
  • Paralysis of limb
  • Total and permanent loss of ability to live independently

Hospital stay benefit
If your customer is in hospital for seven consecutive nights, we’ll pay £150 for the seventh, and each consecutive night up to a maximum of 90 nights. Payable both during the deferred period, and after it ends.

Funeral benefit
If your customer dies we'll pay £10,000.

Multi-Fracture Cover

Pays up to £6,000 if your customer breaks a bone, dislocates a joint, ruptures their Achilles tendon or tears a cruciate ligament in their knee.

Zurich Accelerate

A range of services offering fast access and support for your customers and their children for investigations, diagnosis and international treatment for cancer, cardiovascular and neurological conditions.

Flexibility

We’ve built our products in a way that lets your customers choose the level of cover they want and change it when their life changes. So, where we can, we’ve made it possible for you to make changes without having to go through underwriting and asking your customers questions about their health, or changes in their personal circumstances. They can also remove any additional benefits they’ve selected.

Our contractual change sales aid shows all the changes your customers can make to their policy.

As an adviser you will have the ability to make various changes to your customer’s Income Protection policy. You can access this through our online adviser portal.

Milestone benefit

We know a lot can happen between the day your customer takes out their policy and the day they need to make a claim. When these significant events occur, your customer can use the milestone benefit feature on their policy to increase their monthly benefit. They won't have to answer any health questions, but their premiums will change.

Mortgage

Take out a mortgage or increase the mortgage they already have

Marriage

Get married or enter a civil partnership

Separation

Divorce, separate or dissolve a civil partnership

Becoming a parent

Starting a family

Rent increase

Have an increase in their rental payments

Pay rise

Get a pay rise of 10% or more after a promotion or change in job

The maximum increase your customer can make to their monthly benefit is the lower of half of their original monthly benefit or £833 a month.

In addition to this, they can increase their monthly benefit by up to £1,666 a month if they’ve had an increase in salary of more than 20% since the start date of their policy. They can only do this once during their policy.

This benefit must be used within 90 days of the significant life event and can only be used if your customer is 54 years old or younger.

Income Protection: one decision, two futures

Useful tools and calculators

Zurich Life Protection Platform

Dual Deferred Period calculator

Maximum benefit when selecting dual deferred periods.

Zurich Learning Hub

Your flexible learning hub — offering on-demand resources, bite-sized videos, interactive sessions, and expert insights to help you grow, your way.

Occupational guide tool

Use your customer’s occupation to check what we can offer.

Risk Reality calculator

Our Risk Reality calculator is a valuable tool to help your customers understand the risks associated with being unable to work due to illness or injury, suffering a serious illness or death.

Maximum Benefit calculator

How much your client can apply for.

Useful links

Protection help point

For queries relating to new business applications, including web support queries.

Underwriting

Our expert underwriting team deal with each case individually.

Claims

Visit our claims page for information on how to claim and up to date claims statistics.

Zurich Support Services

An independent team of counsellors, advisers and legal experts are there for your customer and their family.

Advice Matters

Read the latest protection news from our experts and from around the industry.