Cold hands, warm heart

If your customer needs to attend a medical screening examination as part of the assessment of their new business application it helps to ensure they’re prepared, so they know exactly what to expect in advance.

From helpful tips to make giving blood a breeze (that’s where the warm hands come in), to arranging a chaperone and what information to have available, our guide to medical screenings contains everything your customer needs to know, all in one place.

And because we recognise time is critical we’ve recently updated our portal to increase the ratio of mobile numbers we collect upfront. This helps increase contact rates when arranging the initial appointment and ensures customers receive more timely reminders about their forthcoming screening, helping to reduce cancellations and reschedules.

That means a shorter application to decision timescale for you and your customer, providing them with the terms they need, quicker.

If you’ve not had a chance download the guide and remember to share it with your customers.